The Senior Medicare Patrols (SMP) program empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education. SMPs are grant-funded projects of the federal U.S. Department of Health and Human Services (HHS), U.S. Administration for Community Living (ACL). Their work is in three main areas:
- Conduct Outreach and Education. SMPs give presentations to groups, exhibit at events, and work one-on-one with Medicare beneficiaries.
- Engage Volunteers. Protecting older persons’ health, finances, and medical identity while saving precious Medicare dollars is a cause that attracts civic-minded Americans.
- Receive Beneficiary Complaints. When Medicare beneficiaries, caregivers, and family members bring their complaints to the SMP, the SMP makes a determination about whether or not fraud, errors, or abuse is suspected. When fraud or abuse is suspected, they make referrals to the appropriate state and federal agencies for further investigation.
Legal challenges may arise in the wake of a natural disaster and can haunt survivors for years as they struggle to come to terms with their new normal while continuing to rebuild their lives. LSVI provides pro bono legal assistance and direct representation to low-income disaster survivors for a variety of legal issues, including :
- Emergency Child Custody
- Court Orders requiring modification as a result of a displacement, injury, or job loss.
- Assistance to file insurance claims
- Negotiate with landlords to make necessary repairs to damaged homes, and protect renters from illegal evictions
- Identification and Documentation Recovery – replace important legal documents (ID/Driver’s Licenses, property titles, orders of protection, end of life documents (which are often necessary to apply for disaster relief benefits and insurance proceeds).
- Emergency Benefits – help families get emergency food stamps and FEMA benefits to pay for rent and other expenses, including disaster-related unemployment insurance benefits
We believe that everyone deserves the right to receive a fair and just outcome. As the sole legal aid services provider in the territory, we are often the only chance at ensuring our client’s legal interests are protected and that they have the opportunity for quality legal representation. Many times the need for legal services far outweighs the attorney resources available in our office. In order to expand our ability to provide legal support to our community, we work closely with private attorneys and other legal professionals to offer pro bono legal services.